Privacy policy

Privacy Policy

This Privacy Policy describes how Revent (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from revent.shop (the "Site"), or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Basic contact details including your name, address, phone number, and email.
Order information including billing and shipping addresses, payment confirmation, email, and phone number.
Account information including username, password, and security questions.
Shopping information such as items viewed, added to cart, or wishlist.
Customer support information you provide in communications with us.

Some features may require you to provide certain information. Choosing not to provide this information may limit your ability to use some features.

Information We Collect through Cookies

We automatically collect certain information about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include device, browser, network, IP address, and interaction information.

Information We Obtain from Third Parties

We may receive information about you from third parties, such as vendors and service providers who support our Site and Services, including payment processors and advertising partners.

Any information from third parties is handled according to this Privacy Policy. We are not responsible for the accuracy or privacy practices of third parties.

How We Use Your Personal Information

Providing Products and Services: To process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and exchanges, and enable reviews.
Marketing and Advertising: To send marketing communications and show tailored advertisements.
Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity.
Communicating with You: To provide customer support and improve Services.

Cookies

We use Cookies to power and improve our Site and Services, run analytics, and tailor advertising. Most browsers accept Cookies by default but you can change your browser settings to block them. Blocking Cookies may affect your experience and some Services may not work properly.

How We Disclose Personal Information

We may disclose your personal information:

To vendors or third parties performing services for us (IT, payment, analytics, support, fulfillment).
To business and marketing partners for services and advertising.
With your consent or direction.
Within our corporate group.
In connection with business transactions or legal obligations.

User Generated Content

Content you post publicly, like product reviews, will be accessible to others. We do not control or guarantee the privacy or security of such publicly shared content.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy policies or content. We recommend reviewing their policies if you visit those sites.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under 16. Parents or guardians can contact us to request deletion of such data.

Security and Retention

We implement security measures but cannot guarantee perfect security. Retention of personal data depends on business needs, legal obligations, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights including to:

Access, delete, correct your personal information.
Request data portability.
Restrict processing or withdraw consent.
Appeal decisions on your requests.
Manage communication preferences (unsubscribe from marketing emails).

Requests can be made through the contact details below. We may verify your identity before responding.

Complaints

For complaints about data processing, contact us. If unsatisfied, you may appeal or contact your local data protection authority.

International Users

We may transfer and process your personal information outside your country, including the United States. We use recognized transfer mechanisms to protect your data.

Contact

For questions or to exercise your rights, please email us at revent@reventeg.com